Contact
A real person reads every message, in English or French. Bugs and feature requests move fastest through GitHub; institutional questions, free-access requests and anything private go by e-mail.
Institutions
Single sign-on, admin console, invoicing and a data processing agreement for universities and organisations. Tell us the number of reviewers, the review types and your data requirements.
Free Pro access
Reviewers at institutions in low-income countries get the Pro plan for free. Write from your institutional e-mail address with your name and department.
Support and bugs
The issue tracker is public: search it first, then open an issue with what you did, what you expected and what happened. Questions and ideas go to Discussions.
For private matters, write to contact@krinea.org
We answer within five working days; there is no phone line or live chat.